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Frequently Asked Questions

Have a question with Meshforce products, regardless you are our customer, or still considering, we are happy to answer your questions. If you have specific question related to products, you may also contact Meshforce's professional support team here.

Before You Buy

Are products selling in this store authentic and official?
This is the Meshforce official store, running directly by Meshforce. All products are new, authentic, and fully covered by Meshforce official warranty.

Where do you ship to?
We ship to United States and Canada. Currently we don’t ship to other countries or regions.

Do I need to pay for shipping?
All Meshforce products you purchase in our official store, are free shipping.

How and when can I expect my order to arrive?
We ship via UPS, USPS, or Amazon Logistics. It takes 3-7 business days to arrive.

After You Buy

What is the warranty policy of Meshforce?
We provide 30-day return and refund. 1-year product (and part) warranty. Unlimited product tech support (phone or email).

How to contact Meshforce warranty support team?
You can visit our official website to find contact methodsof our tech support team. Please note, the tech support team only answer questions related to product set up, features and functions.

How to file a return request?
Please reply email to the receipt when you placed the order. Our store staff will assist you return and get refund. Please note, to initiate a return, please keep the product and package clean.

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